431-00133 (Environment)

In January 2018, our Government announced a new forward-looking vision for Canada Post focused on providing Canadians with high-quality, accessible and affordable service, no matter where they live. As part of the review of Canada Post, the House of Commons Standing Committee on Government Operations and Estimates and an independent task force conducted extensive analysis and consultations on Canada Post during which the postal unions and their allies presented their ideas for a community-based model for Canada Post and the delivery of its services.

Following a rigorous analysis of the information, the Standing Committee on Government Operations and Estimates recommended that: “Canada Post focus on its core competencies to help Canada meet the challenges of the 21^st century.”

To create the foundation needed for renewal, the announcement of our new vision included leadership renewal at Canada Post, including the Corporation’s Board of Directors, to build more collaborative and constructive relations with communities, employees, labour and other stakeholders.

We have taken immediate actions to support this new service-first vision including:

• Terminating the community mailbox box conversion program;
• Enhancing the accessible delivery program;
• Removing the obligation to pay a dividend to the government so Canada Post can invest more in services and innovations.
• Promoting Canada Post’s remittance services; and
• Renewing Canada Post’s leadership.

In addition, the Government has asked Canada Post to explore innovative projects and partnerships to leverage its post offices, benefitting Canadians everywhere, including rural, remote, northern and Indigenous communities.

As part of our renewed vision, Canada Post’s leadership and its employees will work together to adapt and take advantage of new opportunities and new ideas to meet the changing needs of its customers and the communities it serves.