432-01141 (Consumer protection)

WHEREAS

• To have the government, as an independent body, be the regulatory group that investigates complaints of the Satellite Cable Companies, instead of the CCTS (Commission for Complaints of the Telecommunications Service Providers) of which the cable companies are members
• CCTS does not investigate fraud such as hacking or account billing errors and will not act on these complaints so that consumers are left footing the bill
• Currently the cable companies are regulating themselves
• There are no consequences for these massive cable companies at present and they have free reign to charge whatever and to whomever they want
• Cable companies do not have to abide by any rules or regulations
• There is no other group for consumers to have their case heard or investigated

We, the undersigned citizens and residents of Canada call upon the Government of Canada to:

• Form a governing body, separate from the cable companies, to investigate consumer complaints and compel the business to respond and take actions according to the Government of Canada's findings;
• Have a system in place for consumers to take their concerns to, that is not affiliated with the cable companies; and
• Stop the cable companies monopoly on charges and fees that they cannot prove the consumer ordered and accept responsibility for fraudulent charges on consumers accounts or billing errors by their own administration or a third party